I do a lot of public speaking and spend all day on the phone for my job. I had sustained a serious injury to my throat years ago that left a lot of scar tissue. Before singing lessons with Doug, I often had the experience of completely losing my voice midsentence - I would start choking, gagging, or coughing and simply be unable to say a single word for several minutes while I had a coughing fit. Doug's lessons somehow healed the scarring. Since I've been studying with Doug, I no longer have to worry about losing my voice or staying up all night coughing.